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Privacy policy

!Last updated 25 October 2026. We process your personal data under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

  1. Who we are

    SMART ZONE Interior Decoration Works, Abu Dhabi, is responsible for the personal data you send us through this website, WhatsApp, phone or email.

  2. Data we collect

    what you enter in the booking form: your name, phone number, type of space, area and notes. We also record the time of the request and a one-way hash of your IP address to stop spam; we never store the address itself.

  3. Why we use it

    to reply to your request, arrange the site visit, prepare your quotation and, if we work together, perform the contract. We never sell your data or share it for marketing.

  4. Who processes it with us

    the server that hosts this website and its database, the email provider that notifies our team of your request, the customer-management tool we track requests in, and WhatsApp if you contact us there. Each processes data on our behalf and only to provide that service.

  5. Retention

    requests that do not become a contract are deleted after 24 months. Contract records are kept for the period the law requires.

  6. Your rights

    you can ask for a copy of your data, or ask us to correct or delete it, or object to how we use it. Email us at the address below and we reply within 30 days at the latest.

  7. Cookies

    this website uses no advertising or analytics cookies. It stores only two things on your device: your choice of light or dark mode, and a copy of the booking form if the connection drops while sending.

  8. Contact and complaints

    for any question about your data, email us at the address below. You also have the right to complain to the UAE Data Office.

Questions about your data: info@smartzoneae.com